Ravim RBC is committed to providing quality services to our clients, prospective clients and other organisations and people we deal with. This policy outlines our ongoing obligations in how we manage personal information.
What is Personal Information and why do we collect it?
Personal information is information or an opinion that identifies an individual. Examples of Personal information we collect includes names, addresses, email addresses and phone numbers.
This personal information can be obtained in many ways including (but not restricted to) surveys, event registration, interviews, correspondence, telephone conversations, emails, website enquiries, from your website, from media and publications, from other publicly available sourcesand from third parties sources.
We collect personal information for the primary purpose of providing our services to our clients, providing information to our clients and marketing. We may also use personal information for secondary purposes closely related to the primary purpose, in circumstances where it would reasonably be expected for such use or disclosure.
When we collect personal information, we will, where appropriate and where possible, explain why we are collecting the information and how we plan to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
We do not collect nor store sensitive information.
Third Parties
Where reasonable and practicable to do so, we will collect personal information only from the person concerned. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that the person concerned is made aware of the information provided to us by the third party.
Disclosure of Personal Information
Personal information may be disclosed in circumstances including the following:
- To third parties where consent has been given for the use or disclosure; and
- Where required or authorised by law.
Security of Personal Information
Personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
We use a variety of physical and electronic security measures including restricting physical access to our offices, online firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
When personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify personal information.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please Contact Us.